Privacy Policy

Privacy Policy for COSMO OUTLIER

Last Updated: November 1, 2024

Welcome to COSMO OUTLIER (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cosmooutlier.com and engage with our services. We are committed to respecting and protecting your privacy and personal data under applicable laws, including the Australian Privacy Act 1988 and, where applicable, the General Data Protection Regulation (GDPR).

By accessing or using our services, you agree to this Privacy Policy. Please read it carefully to understand our practices regarding your data.

1. Who We Are

If you have any questions about this Privacy Policy or our data practices, please reach out to us via email.

2. Data We Collect

We collect and process the following types of personal information:

  • Personal Identification Information: Name, email address, postal address, and phone number, provided when you register for an account, make a purchase, or contact us.
  • Payment Information: Payment details collected for purchases of online courses and coaching, processed securely via third-party payment providers (we do not store your payment information).
  • Technical Data: IP address, browser type, browsing activity, and device information collected via cookies and similar technologies.
  • Usage Data: Data about your interactions with our website, including pages viewed, time spent, and preferences.

3. How We Use Your Data

We use your data for the following purposes, based on the Australian Privacy Principles, legitimate interests, performance of a contract, consent, or legal obligations:

  • Providing Services: To process transactions, manage your account, and provide customer support.
  • Communication: To send updates about our services, respond to inquiries, and provide information about our courses and offerings.
  • Marketing: With your consent, to send promotional content and offers. You may opt out at any time.
  • Website Improvement: To analyze usage data, improve our website, and enhance user experience.
  • Legal Compliance: To comply with legal and regulatory obligations and enforce our terms and conditions.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect data about your browsing experience. You may adjust your cookie settings in your browser to reject or limit the use of cookies. For more details, please review our Cookie Policy.

5. How We Share Your Data

We only share your data when necessary and with the following categories of recipients:

  • Service Providers: Such as payment processors, hosting services, analytics providers, and email services, all of whom process data on our behalf under strict data protection agreements.
  • Legal and Regulatory Authorities: When required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

We do not sell or rent your personal data to third parties.

6. Data Security

We implement robust security measures, including encryption, access controls, and secure storage protocols, to protect your personal data from unauthorized access, disclosure, or misuse. While we strive to protect your data, please note that no transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as is necessary for the purposes outlined in this Privacy Policy or as required by law. Examples of retention periods include:

  • Account Information: Retained while your account is active and up to 12 months thereafter.
  • Transactional Data: Retained for a minimum of 7 years to comply with tax and legal obligations.
  • Technical Data: Stored for analytics purposes for a limited period or as required by law.

8. Your Privacy Rights

Under Australian law and, where applicable, the GDPR, you have certain rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Correct any inaccurate or incomplete data.
  • Deletion (Right to Erasure): Request deletion of your data under certain conditions.
  • Restriction: Request that we limit how we process your data.
  • Data Portability: Receive your data in a structured, commonly used, machine-readable format.
  • Objection: Object to processing based on legitimate interests or for direct marketing purposes.
  • Withdraw Consent: Withdraw consent where we rely on it to process your data.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe, typically within 30 days.

9. Cross-Border Data Transfers

Since we are based in Australia, your data may be transferred outside your country of residence. We ensure appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data in compliance with the Australian Privacy Act and, where applicable, the GDPR.

10. Third-Party Links

Our website may contain links to third-party sites. Please note that this Privacy Policy does not apply to third-party websites, and we are not responsible for their content or privacy practices. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the “Last Updated” date. Your continued use of our website following these changes constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

For questions, concerns, or requests regarding your privacy, please contact:

Email: [email protected]
Mailing Address: 27/8 Doris Street, West End, QLD 4101, Australia

Thank you for trusting COSMO OUTLIER with your data. Your privacy is important to us.